THERE IS A MAJOR DIFFERENCE!
WHY BUY FROM US!
Superior Faux Products ("SFP") incorporate real pulverized rock into the membrane of all its products. This is a major difference and is so very important.
Our competitors use either concrete or fiberglass to make their water features. They mold the rocks first and then apply a surface only layer of colored stain. By definition, faux rock made of concrete or fiberglass will crack and/or chip over time. The stained finish will dull. SFP products, on the other hand, will not crack, chip or dull over time. They withstand exposure to extreme hot and cold temperatures and come with a 10 year limited warranty. The competition offers a much shorter and less comprehensive warranty. SFP products are easy to install and come pre-plumbed and ready to simply attach the pump and anchor. They are fish and plant friendly. All SFP products are lightweight, durable, look and feel real, come with a better warranty, have more available colors, are less expensive and are delivered on time. The Company stands by its products, honors its commitments and helps its customers.
All prices quoted on this website include free shipping & handling to residential addresses in the contiguous 48 U.S. states.
Email: info_SuperiorFauxProducts.com
Waterfalls
Large Polynesian Waterfall Size: L108" x D59" x H39" Weight: 160 lbs. Pump Needed: 1500 GPH Water Outlets: 2
Label:Lg Poly
Price:3329
Original Price:3829
Niagara Waterfall Size: L59" x D51" x H25" Weight: 88 lbs. Pump Needed: 1500 GPH Water Outlets: 1
Label:Niagara
Price:2439
Original Price:3659
Summit Waterfall Size: L72" x D43" x H27" Weight: 99 lbs. Pump Needed: 1500 GPH Water Outlets: 2
Label:Summit
Price:1999
Original Price:2299
Fiji Waterfall Size: L93" x D38" x H32" Weight: 88 lbs. Pump Needed: 1500 lbs. Water Outlets: 3
Label:Fiji
Price:2229
Original Price:2569
Mediterranean Waterfall Size: L58" x D49" x H25" Weight: 44 lbs. Pump Needed: 1200 GPH Water Outlets: 1
Label:Mediter
Price:1289
Original Price:1489
Small Polynesian Waterfall Size: L49" x D38" x H28" Weight: 55 lbs. Pump Needed: 1200 GPH Water Outlets: 1
Label:Sm Poly
Price:1349
Original Price:1559
Paradise Waterfall Size: L48" x D33" x H22" Weight: 31 lbs. Pump Needed: 900 GPH Water Outlets: 1
Label:Paradise
Price:899
Original Price:1039
Utopia Waterfall Size: L43" x D35" x H26" Weight: 33 lbs. Pump Needed: 900 GPH Water Outlets: 1
Label:Utopia
Price:849
Original Price:979
Pompeii Waterfall Size: L38" x D30" x H33" Weight: 44 lbs. Pump Needed: 900 GPH Water Outlets: 1
Label:Pompeii
Price:999
Original Price:1149
Medium Polynesian Waterfall Size: L67" x D41" x H32" Weight: 88 lbs. Pump Needed: 1500 GPH Water Outlets: 1
Label:Md Poly
Price:1959
Original Price:2259
Versailles Waterfall Size: L70" x D36" x H38" Weight: 88 lbs. Water Outlets: 2
Label:Versail
Price:1729
Original Price:1989
Monarch Waterfall Size: L204" x D58" x H83" Weight: 358 lbs. Pump Needed: 1/2 HP Water Outlets: 11
Label:Monarch
Price:15999
Original Price:18399
Fiber Optic Lighted Water Pot Waterfall Size: LXX" x DXX" x HXX" Weight: XX lbs. Pump Needed: XXX GPH Water Outlets: 1 Fiber Optic Lighted
Label:WaterPot
Price:1069
Original Price:1229
Fiber Optic Lighted Athens Water Feature Size: L96" x D72" x H90" Weight: 260 lbs. Pump Needed: 2400 GPH Includes 1 Fiber Optic 4' Rainfall Laminars Optional 6 Foot High Columns
Label:Athens
Price:12999
Original Price:14449
Large Left Edge Rock Size: L59 x D37" x H19" Weight: 32 lbs.
Label:Lg Left
Price:639
Original Price:739
Large Right Edge Rock Size: L54" x D36" x H26" Weight: 36 lbs.
Label:Lg Right
Medium Left Edge Rock Size: L33" x D23" x H18" Weight: 18 lbs.
Label:Md Left
Price:469
Original Price:539
Medium Right Edge Rock Size: L35" x D22" x H19" Weight: 18 lbs.
Label:Md Right
Small Left Edge Rock Size: L27" x D23" x H14" Weight: 9 lbs.
Label:Sm Left
Price:279
Original Price:329
Small Right Edge Rock Size: L30" x D22" x H14" Weight: 9 lbs.
Label:Sm Right
Click on Product Photo to Enlarge, See Product Details & Control View of Products Manually
Self Contains
Grand Cayman Self Contained Waterfall Size: L128" x D64" x H94" Weight: 286 lbs. Capacity: 60 gallons Approx. Pond Depth: 8" Pumps Needed: Two _2400 GPH Water Outlets: 7
Label:G Cayman
Price:10899
Original Price:12549
Emerald Self Contained - 360 Degree Viewing L44" x D54" x H32" - 3 Water Outlets Weight: 50 lbs .- Capacity: 10 gals. Pump Required: 950 GPH
Label:Emerald
Price:1239
Original Price:1429
Opal Self Contained Waterfall Size: L61" x D48" x H46" Weight: 81 lbs. Capacity: 30 gallons Pump Needed: 900 GPH Water Outlets: 3
Label:Opal
Price:1399
Original Price:1629
Rio Self Contained Waterfall Size: L60" x D46" x H38" Weight: 55 lbs. Capacity: 18 gallons Pump Needed: 900 GPH Water Outlets: 2
Label:Rio
Silver Self Contained Waterfall Size: L33" x D30" x H19" Weight: 20 lbs. Capacity: 5 gallons Pump Needed: 750 GPH Water Outlets: 1
Label:Silver
Price:569
Original Price:659
Sapphire Self Contained Waterfall Size: L51" x D32" x H31" Weight: 37 lbs. Capacity: 10 gallons Pump Needed: 900 GPH Water Outlets: 1
Label:Sapphire
Price:979
Original Price:1129
Riviera Self Contained Waterfall Size: L54" x D46" x H70" Weight: 81 lbs. Capacity: 20 gallons Pump Needed: 900 GPH Water Outlets: 3
Label:Riviera
Price:1299
Original Price:1499
Platinum Self Contained Waterfall Size: L69" x D47" x H54" Weight: 89 lbs. Capacity: 20 gallons Pump Needed: 900 GPH Water Outlets: 2
Label:Platinum
Gold Self Contained Waterfall Size: L38" x D36" x H26" Weight: 26 lbs. Capacity: 5 gallons Pump Needed: 750 GPH Water Outlets: 1
Label:Gold
Price:679
Original Price:779
Topaz Self Contained Waterfall Size: L31" x D27" x H31" Weight: 20 lbs. Capacity: 4 gallons Pump Needed: 750 GPH Water Outlets: 1
Label:Topaz
Tiara Self Contained Waterfall Size: L43" x D37" x H33" Weight: 33 lbs. Capacity: 10 gallons Pump Needed: 900 GPH Water Outlets: 1
Label:Tiara
Creeks
Nile Creek Size: L111" x W96" x H19" Weight: 113 lbs.
Label:Nile
Price:2149
Original Price:2479
Creek 002 - Size: L35" x D15" x H4" and Creek 004 - Size: L37" x D20" x H5" and Creek 003 - Size: L60" x D18" x H6"
Label:Creeks
Price:349
Original Price:399
Crreek 004 - Size: L37" x D20" x H5" and Creek 005 - Size: L66" x D29" x H14"
Creek 004 - Size: L37" x D20" x H5"
Price:249
Original Price:289
Creek 005 - Size: L66" x D29 x H14"
Price:299
Original Price:349
Misty Springs Cascade Size: L51" x W42" x H8" Weight: 20 lbs. Pump Needed: 750 GPH Water Outlets: 1
Label:Misty
Price:749
Original Price:869
Split Springs Cascade Size: L37" x W39" x H16" Weight: 20 lbs. Pump Needed: 750 GPH Water Outlets: 1
Label:Split Sp
Price:699
Original Price:799
Ponds
Angel Pond Size: L93" x W55" x D11" Weight: 42 lbs. Capacity: 77 gallons
Label:Angel
Price:1439
Original Price:1659
Marlin Pond Size: L92" x W58" x D18" Weight: 54 lbs. Capacity: 110 gallons
Label:Marlin
Price:1699
Original Price:1959
Koi Pond Size: L114" x W80" x D21" Weight: 99 lbs. Capacity: 145 gallons
Label:Koi
Price:1789
Original Price:2059
Barracuda Pond Size: L118" x W98" x D22" Weight: 121 lbs. Capacity: 250 gallons
Label:Barrac
Price:2489
Original Price:2869
Landscape Rocks
Tower Rock Size: 28" x D13" x H48" Weight: 25 lbs.
Label:Tower
Price:969
High Point Rock Size: L28" x D14" x H60" Weight: 32 lbs.
Label:Hi Point
Price:1029
Original Price:1189
Pikes Peak Super Rock Size: L71" x D28" x H102" Weight: 130 lbs.
Label:Pikes
Price:2799
Original Price:3229
Brazilian Rock Ideal Cover Rock to Hide Backyard Tree Stumps Size: L40" x W33" x H38" Weight: 30 lbs.
Label:Brazil
Price:769
Original Price:889
Columbian Rock Another Great Cover Rock Size: L34" x W28" x H25" Weight 36 lbs.
Label:Columbia
Original Price:829
Pocano Rock Size: LXX" x WXX" x HXX" Weight: XX lbs.
Label:Pocano
Original Price:789
Everest Rock Size: L67" x D32" x H19" Weight: 29 lbs.
Label:Everest
Alpine Rock Size: L26" x D24" x H9" Weight: 9 lbs.
Label:Alpine
Gibraltor Rock Size: L47" x D39" H21" Weight: 35 lbs.
Label:Gibralt
Montana Rock Size: L59" x D37" x H13" Weight: 28 lbs.
Label:Montana
Price:879
Original Price:1029
Aspen Rock Size: L45" x D31" x H17" Weight: 23 lbs.
Label:Aspen
Price:729
Original Price:839
Acapulco Wall Panel Size: L79" x D10" x H79" Weight: 77 lbs. Pump Needed: 1200 GPH Water Outlets: 4
Label:Acapulco
Price:1949
Original Price:2249
Myan Wall Panel Size: L95" x D4" x H70" Weight: 55 lbs. Pump Needed: 950 GPH Water Outlets: 4
Label:Myan
Price:1799
Original Price:2069
Monarch Wall Panel Flexible Skin - No Structural Support Size: L204" x D58" x H83" Weight: 229 lbs.
Price:11999
Original Price:13799
Unique Items
Fiber Optic Water Pot
Label:H2O Pot
Rock Beer Cooler Just Add Ice and Beer Size: L34" x W28" x H25" Weight 38 lbs. Insulated, Hinged and Drain Included
Label:Cooler
Price:599
Original Price:689
Grand Cayman Size: L128" x W64" x H94" Weight: 286 lbs. Capacity: 60 gallons Pond Depth: 8" Pumps Need: Two 2400 GPH Water Outlets: 7
Label:Cayman
Monarch Pool Waterfall Size: L204" x D58" x H83" Weight: 358 lbs. Pump Needed: 1/2 HP Water Outlets: 11
Athens Water Feature Size: L96" x D72" x H90" Weight: 260 lbs. Pump Needed: 2400 GPH 6 Foot High Columns 1 Fiber Optic 4' Rainfall Laminars Optional
Original Price:14949
Bonsai Rock 001
Label:BR 001
Price:199
Original Price:229
Bonsai Rock 002
Label:BR 002
Price:169
Original Price:199
Yard Bench Rock
Label:Bench
Price:789
Original Price:920
Aquarium Habitat Panels Call for Pricing
Pikes Peak Super Rock
Price:2699
Original Price:3149
Erupting Volcano Includes 1 High Point and 2 Tower Rocks (Light and Fog Not Included)
Label:Volcano
Price:2679
Original Price:3099
Specials
Water Feature Kit 1 Utopia Waterfall, Nile Creek & Koi Pond
Label:Kit 1
Price:3799
Original Price:4399
Kit 2 - High Point and Tower Rock Add Height to Your Landscape Two Item Combination Special
Label:Kit 2
Price:1749
Original Price:2099
Kit 3 - Paradise Waterfall and Goldfish Pond
Label:Kit 3
Kit 4 - Fiji Waterfall and Marlin Pond
Label:Kit 4
Price:3399
Original Price:3949
Havana Waterfall - SRW-008 Size: L33" x W28" x H15" Weight: 15 lbs. Pump Needed: 600 GPH While Supplies Last
Label:SRW-008
Price:350
Original Price:579
Bubbling Waterfall - SRW-015 Size: L29" x W20" x H11" Weight: 8 lbs Pump Needed 600 GPH While Supplies Last
Label:SRW-015
Original Price:299
Bubbling Waterfall - SRW-012 Size L26" x W18" x H10" Weight 5 lbs Pump Needed: 500 GPH While Supplies Last
Label:SRW-012
Original Price:279
Cascade - SPC-006 Size: Lxx" x Wxx" x Hxx" Weight: xxx Pump Needed: 600 GPH While Supplies Last
Label:SPC-006
Price:499
Original Price:599
Cascade - SPC-002 Size: L35" x W37" x H16" Weight: 17 lbs. Pump Needed: 600 GPH While Supplies Last
Label:SPC-002
Price:399
Original Price:529
Cascade - SPC-008 Sixe: Lxx" x Wxx" x Hxx" Weight: xxx Pump Needed: 600 GPH While Supplies Last
Label:SPC-008
Price:99999
Original Price:99999
Creek-008 Size: Lxx" x Wxx" x Hxx" Weight: xxx lbs. While Supplies Last
Label:Creek 8
Creek-007 Size: Lxx" x Wxx" x Hxx" Weight: xxx lbs. While Supplies Last
Label:Creek 7
Bubbling Cascade - MC-001 Size: L57" x W37" x H10" Weight: 25 lbs. Pump Needed: 600 GPH While Supplies Last
Label:MC-001
Bubbling Cascade - MPC-001 Size: L59" x W43: x H18" Weight: 40 lbs. Pump Needed: 750 GPH While Supplies Last
Label:MPC-001
Pond - SRP-009 Size: Lxx" x Wxx" x Dxx" Weight: xxx lbs. Capacity: xxx gallons While Supplies Last
Label:SRP-009
Pond - SRP-008 Size: L47" x W39" x D15" Weight: 17 lbs. Capacity: 17 gallons While Supplies Last
Label:SRP-008
Pond - SRP-010 Size: L51" x W39" x D13" Weight: 18 lbs. Capacity: 35 gallons While Supplies Last
Label:SRP-010
Pond - MRP-006 Size: L54" x W48" x D16" Weight: 30 lbs. Capacity: 45 gallons While Supplies Last
Label:MRP-006
Pond with Spillway - SRP-012 Size: L46" x W45" x D14" Weight: 20 lbs. Capacity: 35 gallons While Supplies Last
Label:SRP-012
Pumps, Lighting & Fog
Pondmaster - 700 GPH Pump
Label:Pump700
Price:175
Original Price:200
Pondmaster - 950 GPH Pump
Label:Pump950
Price:240
Pondmaster - 1200 GPH Pump
Label:Pmp1200
Price:275
Original Price:320
Pondmaster - 1800 GPH Pump
Label:Pmp1800
Price:330
Original Price:380
Pondmaster - 2400 GPH Pump
Label:Pmp2400
Price:360
Original Price:415
Pondmaster Pump Selection Chart
Label:Fog/LED
Model FG201R - Pond Fog-LED
Model FG203R
Pond Light
Label:5 Watts
Label:10 Watts
Label:20 Watts
Shopping Cart
All Products are Made and Shipped In the Color Brown. Please Call 856-853-0888 or Email info_SuperiorFauxProducts.com if You Want Your Order to be Made in either Gray or Sandstone.
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Colors Available:
Brown
Gray
Sandstone
Free Shipping on All Orders Placed by September 15, 2010
Photo Gallery
Click On Any Photo to Enlarge & to Manually Go Through Pictures in Slideshow
Video Gallery
Free Shipping on All Orders Placed by August 31, 2010
FAQ
Superior Faux Products waterfalls, ponds, landscape rocks and construction wall panels are manufactured in the United States.
SFP products incorporates real rock into the product, giving it the look, feel and wear of real rock without the weight and costly installation fees normally associated with natural rock.
All of our products are Fish and Plant friendly. SFP ponds are frequently used for varieties of fish life and aquatic plants.
SFP waterfalls, ponds, creeks, and landscape rocks will endure the harshest weather elements from severe winter cold to sweltering hot humid climates and stay outdoors all year long.
How long do these products last?
SFP products come with a ten year limited warranty for structural features. The products are colored by hand and therefore each item will differ slightly as with natural rock. Over a period of years the rock will age just as natural rock does.
How do Superior Faux Products compare to real rock?
SFP rocks and waterfalls have real rock in the product therefore giving it the look feel and strength of real rock without the weight and cost of real rock. Constructing a waterfall from real rock requires heavy machinery and is time consuming. SFP product is lightweight and can be installed in a matter of hours.
How do Superior Faux Products Rocks compare to other Artificial Rocks?
SFP rocks and waterfalls have real rock in the product whereas all other artificial rocks products on the market are made from various compounds such as fiberglass, resins and concrete creating a product that looks artificial.
In addition, SFP product prices are the lowest prices available in the market!
What do I use to clean the waterfalls?
You may use a stiff bristled brush or even a high pressure washer being careful not to hold the nozzle too closely to the rock as some pressure machines may be too strong. Be sure and test a small area first.
Note: Do not use bleach or any other stringent chemicals as this will discolor even natural rock.
When shocking your pool, remember to turn your waterfall off during the initial shock application. When your water ph is safe enough to swim in then it is safe to turn your waterfall back on.
Can fish live in the ponds?
SFP ponds are fish and plant friendly and in fact we encourage pond enthusiast to use our ponds as they are the closest match to a natural setting as you will find. Plant life will thrive successfully for many years and moss will grow on the ponds if encouraged, producing that age old established look.
Are Superior Faux Products hard to assemble?
SFP products are easy to install and can be done by any homeowner/DYI in as little as a few hours. Our products are light weight and easy to move and handle. Retro fitting the rocks and waterfalls are accomplished by using a utility knife to cut away the rock in areas that you need a snug fit…it’s that easy!
Will these rocks/waterfalls withstand hurricanes?
When installed properly as suggested by the manufacturer, Superior Faux Products, Inc., your water feature/rocks are strong enough to withstand most weather conditions. Note: The rocks and water features must be anchored to either a pool deck area or in the ground using Resin Composite Board and screws. (Please refer to Installation Guidelines available on our website)
Materials Needed:
6 feet of 1 ½ flexible PVC hose
8 Stainless steel screws/bolts
Silicone Caulk
Hose clamps or zip ties, 2 per water ou1 or 2 pieces of 2x4 (TREX) or Resin Composite Board
POOL WATERFALL INSTALLATION INSTRUCTIONS
Tools Needed:
Hammer
Drill/Screw gun
Utility knife
Chalk
Instructions:
Locate return valve inside your pool area.
Connect a ½ flexible hose from the return valve to the waterfall outlet.
It is most important to use hose clamps or zip ties where hose connects to return valve as well as the waterfall connection.
Place waterfall and cliff rocks around the pool in the desired position of installation. Step back and take a look to make sure you are happy with the waterfall location.
Scribe with a pencil or chalk the outer edges of all the pieces to be installed
To ensure a tight fit on your pool make sure you scribe the shape of the coping edge onto the pieces also.
Cut off excess rock with a sharp utility knife. Do this gradually to ensure a professional finish
Pre-run your water feature to assure that the water is running down the feature properly. You may need to trim the edges of the piece to insure a perfect fit. A small amount of water will not let you gauge flow correctly.
Using suitable sized blocks of TREX or resin composite wood, lift rock and position blocks under and against internal rocks edges.
After determining block position remove rock and outline in preparation for fastening.
Pre-drill holes into TREX blocks and pool decking for mounting of blocks. 2-4 blocks per item may be required.
Using stainless steel bolts, hammer through block into decking securing a structural installation.
Place rocks back over blocks and mark on pool decking to guide where to drill screws into place.
Screw through rock into block. Stainless steel screws are advised to prevent rusting.
Camouflaging of the screw heads can be achieved by putting wet silicone adhesive onto screw head and sprinkling authentic crushed rock onto silicone.
NOTE: All SFP Waterfalls MUST be anchored to the pool decking. Failure to do so, forfeits Manufacturers Warranty. All SFP Waterfalls have a straight edge and are not intended for placement on a radius of the pool. Placing the waterfall on the radius of a pool is in violation of local code ordinances and forfeits Manufacturers Warranty.
If a radius is the desired location for the waterfall, your pool dealer may purchase additional rock materials to custom fit the waterfall to a radius.
We suggest the best time to install a water feature onto your pool is when coping and decking has been completed in the construction of a new pool.
We recommend that you place a real rock over the water outlet to help disperse the water flow evenly.
DO NOT operate the water feature when you are shocking your pool. If your chlorine levels are not correct you can bleach the waterfall. Remember that these water features of made of REAL ROCK, and real rock will change color. Simply lower the water level below the rock edge and turn off the valve that leads to the water feature. After PH levels have returned to normal you may operate your water feature again.
We DO NOT recommend walking, jumping or climbing on your water feature due to safety concerns.
Please watch children carefully around a body of water.
NOTE: Superior Faux Products, Inc. does not promote nor indorse the use of our rocks, water features, ponds or any SFP products, as diving vehicles. SFP does not manufacturer diving rocks and strictly prohibits the use of our products for such purposes. SFP Distributors/Dealers are not authorized to sell or promote our products for purposes of diving of any kind.
POND WATERFALL INSTALLATION INSTRUCTIONS
What you Need:
*Shovel *Level *Hose & fittings
*Knife *Stainless screws *Pebbles varied sizes
*Power drill *Trowel *River Sand
*Pump *Pump Jacket
Step #1: After choosing your desired size pond, mark on the ground the pond area to be dug out.
Remember to allow space behind for the waterfall support and around for planting.
When digging the hole make sure the base is leveled and cover the base with river sand to add support to the pond. A trowel can be used to level this area.
Step #2: Place the pond in the hole. Do not step into pond as this may cause damage to your pond. Maneuver until the pond appears to be level. This may be checked by either a level or by using a small amount of water in the base so that the level may be determined by eye.
Step #3: Using the soil that was removed from digging the hole, back fill around all sides of the pond edges for extra support.
Step #4: When pond is leveled and sufficiently packed, fill the pond with water.
Step #5: Attach hose to water outlet. If a shut off valve is requires, add to an accessible section of the hose for easy control of water flow. Then attach the other end of the hose to the pump.
Step #6: Submerge pump into pond at the rear side making sure the hose and electrical cord runs up behind the waterfall.
Disguise pump and any hose visible with a Superior Faux Products Pump Jacket.*
Step #7; Position waterfall into desired place on the pond ensuring overhang is sufficient.
Step #8: You may need to use a knife to cut into waterfall sides to enable it to sit snugly onto the ponds edge as shown above.
Step #9: Depending on your choice of waterfall, support may be needed at the rear. Check that the waterfall is positioned correctly so that water can not escape. A treated pine post can be used with rapid set concrete to secure.
Step #10: When satisfied with the waterfalls position, secure the waterfall to the pond and treated pine post support with stainless steel screws.
Step #11: Connect your pump. Turn your water feature on and position a large river pebble over the water outlet at the top to disperse water evenly.
Step #12: Add mulch and greenery to your liking. Use different types of plants for what ever type of environment you are trying to achieve .
Inline Pump Installation Instructions
Inline pumps can be used submerged under water on free standing ponds or at the back of self-contained water features. The pond area of self-contained water features is generally too small to have the pump installed under water within the pond area. Under water installation is only recommended on large free standing ponds where the pump can be hidden be covering it with an optional SFP pump cover rock. Pump installation on self contains is extremely easy since all self contained water features from SFP come with flow control valves and plastic tubing that is easy to connect to the pump water intake fitting and the pump water return out fitting. On self contained installations remove the filter supplied with the pump that covers the water intake pump fitting. The filter is only used when an inline pump is installed under water in a free standing pond. SFP recommends that the flexible tubing supplied with the water feature be placed in heated water in order to make it more pliable so that it more easily fits over the pump fittings. After connecting the flexible tubing to both the intake and the outflow fittings on the pump, install a hose clamp at each connection point to prevent leaking. Hose clamps are readily available at all hardware supply stores. Do not overtighten the hose clamps. The connected pump should be placed behind the self contained waterfall on a flat surface. Once you have completed the pump installation, fill the pond portion of the self contained water feature with water and plug the pump into an adjacent electric outlet. You may need to prime the pump by pouring a pitcher of water into the water outlet on the self contained waterfall in order to get the air out of the flexible tubing lines. With the water now circulating from the bottom of your pond throuh your pump and back up to the self contained's water outlet , adjust the water flow control valve to regulate the amount of water flowing through your self contained water feature. Sit back and enjooy the soothing sound of your new water feature.
LIMITED WARRANTY
For your peace of mind we endorse our product with this LIMITED WARRANTY.
The Limited warranty covers any manufacturing structural defect for 10 years.
At Superior Faux Products, Inc. we pride ourselves on making quality Faux Rock, Stone, and Brick Construction Panels as well as Landscape and Water Features that capture Quality Masonry Craftsmanship and the beauty of nature and bring it to your home.
We pride our products to be ruggedly durable by withstanding most weather conditions and natural elements of nature. SFP provides this 10 year limited warranty for any structural defect in our product.
What the warranty does not cover.
Color variations are not covered under this warranty. Our natural looking Brick, Stone and Rock Products are hand made to replicate quality craftsmanship masonry and natural rock formations. Consequently they have variations in color and finish. The finishes are also designed to age naturally to maintain an authentic look.
Damages caused by incorrect installation or by not following Manufacturers Installation Guidelines, are not covered by this warranty. The construction panels and water features must be installed correctly. When installed correctly, Superior Faux Products construction panels and water features will be a lasting, beautiful contribution to your home.
SFP Water Feature hoses and fittings are not covered by this warranty. Hoses and fitting must be replaced from time to time.
Any products that were sold As Is marked on the receipt or the product.
What the period of coverage is. The limited warranty is for 10 years from date of purchase. Please keep your receipt in a safe place should you need to file a warranty claim. The receipt will prove date of purchase. You cannot make a warranty claim without this receipt.
How to make a warranty claim.
Deliver your product together with proof of purchase to:
1.The dealer from whom you bought the product.
2.Any Superior Faux Products, Inc. authorized service center.
What we will do.
SFP will assess your product to establish the cause of the problem. If the problem is due to structural fault in manufacturing, or a defective part:
We will repair your product without charge.
We will replace your product without charge or
We will give you credit on another Superior Faux Products item.
What we will not do.
We will not refund.
We will not travel to your residence to inspect the product. You must return the product to your place of purchase or an authorized dealer.
TERMS OF SALE
All sales of goods/services purchased from Superior Faux Products, Inc. (SFP) shall be governed by these TERMS AND CONDITIONS OF SALE AND THE COMPANYS website published LIMITED WARRANTY. SFP reserves the right to change, add or delete products from its product line without prior notice. SFP products are manufactured using a proprietary process. Variations in color, size, weight and volume are to be expected when compared to the photos & data on this website and in SFPs product catalog. SFP attempts to be as accurate as possible in its descriptions. However, said descriptions are approximate only and actual products may substantially deviate from said descriptions due to the manufacturing process. Such variations are within SFP guidelines and do not reflect a defective product.
***SAFETY WARNING: SFP PRODUCTS ARE DECORATIVE ONLY AND NOT TO BE USED FOR CLIMBING, STANDING, JUMPING OR DIVING!!!***
All SFP products must be installed in strict accordance with the installation instructions set forth on this website. Failure to properly install, secure and/or maintain any SFP product shall automatically void the Limited Warranty. Purchaser hereby agrees to defend, indemnify and hold SFP harmless from any and all claims, demands, judgments, loss, cost or expense made in connection with any personal injury or property damage arising out of or resulting from the use, misuse, improper installation of, improper maintenance of, or other cause involving in any manner an SFP product.
All orders shall be pre-paid by one of the following methods: (1) Visa/Mastercard credit card; (2) Paypal; (3) Bank cashiers check or (4) Approved SFP authorized Dealer company business check. SFP will not place any order on its production schedule and will not ship any order until SFP has received satisfactory pre-payment for said order in full. SFP shall not accept third (3rd) party payment under any circumstances. Personal checks shall be accepted only with prior SFP approval and orders placed with payment by personal check shall not be placed on the production schedule or shipped until clear funds are received in SFPs company bank account. Any cancelled order once placed shall incur a twenty five (25%) percent restocking fee. No order shall be deemed accepted by SFP unless and until Purchaser signs and returns SFPs standard Sales Order and submits proper payment. Purchaser shall carefully review all Sales Orders for accuracy prior to signing and returning to SFP. There will be no exceptions to this policy.
Any checks returned for insufficient funds or any retracted Credit Card payment shall incur a $50.00 NSF/Retraction fee and any coupon/discount/special pricing is null and void and product pricing will automatically revert to the then current SFP Retail Price (MSRP) without discount of any kind. Form of Replacement payment for NSF check or Retracted Credit Card payment, shall be by Certified Funds, via Bank Cashiers Check or Money Order ONLY.
If full payment of all outstanding balances resulting from NSF check or Retracted Credit Card payment, is not satisfied in full including NSF Fee, within five (5) business days, Superior Faux Products, Inc. shall charge and Purchaser shall pay a Finance Fee on the outstanding balance due equal to Two (2%) Percent per month (24% per year), compounded monthly or the highest rate permitted by law, whichever is greater.
Furthermore, at SFPS absolute discretion, Purchasers account may be forwarded to a debt collection agency and/or attorney for the recovery of outstanding debt, and if necessary, legal proceedings may be instituted against the Purchaser and for the full amount of all outstanding debt and costs of collection. In addition to the amounts due, Purchaser shall be liable for and shall pay all costs and expenses incurred by SFP to collect any outstanding monies. These costs include but are not limited to, Collection Fees, Legal Fees, Court Costs, etc.
Superior Faux Products, Inc. shall employ its best efforts to provide Purchaser with top quality faux rock products. If Purchaser should submit a Manufacturers Limited Warranty Claim, then SFP will at its sole discretion determine whether or not the warranty claim is valid and will, at its sole discretion, repair and/or replace any defective product. SFP will not issue refunds under any circumstances. No products shall be declined upon shipment arrival or returned to SFP without an RMA (Returned Merchandise Authorization) issued by SFP; provided, however, that Purchaser shall not accept any products damaged in shipping and shall promptly inspect all shipped products immediately upon receipt. SFP shall not be responsible for any damages incurred through the shipment of its products by common carrier or otherwise. It shall be Purchasers obligation to make claim to any common carrier for damages incurred in shipment. SFP shall cooperate with Purchaser in its efforts to recover shipping damages from any common carrier. SFP shall not be liable for consequential or other damages under any circumstances. Purchasers further understand that they are responsible for all costs associated with any invalid warranty claim, including but not limited to, product Shipping & Handling and a restocking fee of 25%. Alterations of SFP product in any manner or improper installation shall result in the automatic voiding of Manufacturers Limited Warranty.
***Other than the limited warranty published on this website, SFP expressly disclaims any and all express and/or implied warranties and representations, including without limitation, any express and/or implied warranties of merchantability or fitness for a particular use or purpose***.
All payments shall be made in United States Currency (U.S. Dollars) only and Purchaser shall be solely liable and responsible for all costs associated with importing SFP products, including but not limited to, Shipping, Handling, Import fees, Tariffs, or other fees or charges incurred in connection with the export and/or import of SFP products. Purchaser agrees and understands that SFP reserves the right to alter these Terms and Conditions of Sale.
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